Welcome to TuKonnect.com, a website where all Africans meet. We intend to promote Africa for Africa, share ideas, and support each other.
We use “TuKonnect” to refer to the TuKonnect websites and our iOS and Android apps (also referred to as our “Services”).
2.1. From you.
○ When you sign up for TuKonnect, you may provide your name, address, phone number, profile photo, email address, location, date of birth, gender, demographic information, and similar information.
○ If you contact support, you may provide us with your contact information and a description of the issue so we can respond.
○ You may share information about yourself in your profile, including your interests, skills, a picture, information about your household, biographical information (such as your job, hometown, the time you have spent living in the area, etc.), emergency contact, or even what you love about your neighborhood.
○ You may share information about your interests, including joining a Group or Liking a Page
○ You may post on TuKonnect, or send a private message. Posts may include but are not limited to text, photos, or video, tagging people or places, offering things for sale, and anything else you want to share.
○ You may choose to share information about local businesses in the form of a recommendation review or rating, comment, or by creating a Business PAGE.
2.2. From your browser and device.
With your permission, where it is required by applicable laws, we, our service providers and partners collect technical information when you visit or use TuKonnect, engage with our partners, or interact with our or our partners’ marketing communications, including:
Some of the data collection described above is facilitated by cookies and similar technologies, as described in more detail in our Advertising and Cookies
2.3. From third parties and public sources.
We may collect information from third parties (such as service providers and partners) and public sources. For example:
We use personal information for the following purposes or as otherwise described at the time we collect it:
3.2. Setting you up on TuKonnect.
To get Members started on TuKonnect, we use personal information to:
3.3. Provide and improve the Services.
We use both manual and automated systems to analyze and use your Content.
3.4. Create and maintain a trusted environment.
We may use your information to help create and maintain a trusted environment on TuKonnect, including:
We use your information to provide and improve advertisements and other commercial offerings both on and off the Services:
3.6. Research and Development.
We may use your personal information for research and development purposes. As part of these activities, we may create aggregated, de-identified, and/or other anonymous data from the personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
We share personal information as follows:
4.1. Content shared on TuKonnect.
TuKonnect is a platform for all Kenyans to share helpful information. To that end, the Content you post on TuKonnect, such as posts, replies, recommendations, messages, and your profile information, may be visible to other Members, businesses, governments, and agencies, or the public, including Visitors and search engines. You can adjust the visibility of your posts in the preferences in your settings, the preferences on the Content you provide. If this information is cached by third-party search engines or other third parties, please note we do not control the practices of these third parties, and they may use caches containing outdated information. Please consult these third parties privacy policies.
4.2. Account confirmation.
We may share your personal information with our verification partners, such as telecommunications providers (if you choose to confirm your account by providing your telephone number) and data providers to confirm your account.
4.3. Legal and safety reasons.
We may retain, preserve, or share your Content and personal information with law enforcement, government authorities, and private parties if we have a good-faith belief that it is reasonably necessary to: (a) respond, based on applicable law, to a legal request (e.g. a subpoena, a search warrant, court order, or other requests from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other unauthorized, illegal or unethical activity, security, or technical issues; (c) protect our or others’ rights, property, or safety; (d) enforce our agreements we have with you; (e) prevent physical injury or other harm to any person or entity, including you and Members of the general public. For example, we may share your personal information with disaster relief agencies, first responders, and other individuals to facilitate disaster or emergency response efforts.
If you view, click on, or reply to an advertisement or other offer on the Services, we may share your reply and limited Member profile information with the advertiser, and we may log your interaction as part of tracking the overall effectiveness of the advertisement. We may also pre-populate replies to ads you click on with your contact details, but those details are not shared with the advertiser without your consent.
4.5. Third-party partners.
TuKonnect may partner with third parties such as Pros through the Hire a Pro Service to offer Members the ability to book a range of different services, such as home improvement, personal training, and tutoring. These offers may be integrated into TuKonnect, such as through the Business Services or Hire a Pro Service, or TuKonnect may contain links to other websites or apps featuring the offers. To tailor these offers to you, we may share limited personal information with such third parties, the business topic of the content you are viewing, or a business search query (for example, a search for “plumber”). When you engage with one of these offers or request a booking with a Pro, you or TuKonnect may share additional information (such as contact information) directly with the third party partner or their representative. If you engage with third-party partners through TuKonnect, the third parties may share with us certain personal information about you to allow us to monitor, coordinate, assess, and improve the services provided to you. These third parties may have their privacy policies, which may apply to your activity if you click on or interact with their offers featured on TuKonnect or other websites or apps.
4.6. Service providers.
We may also share your personal information with service providers and/or data processors to help us operate, provide, improve, understand, customize, support, and market our Services. These service providers and data processors are contractually required to use it only to provide their service to us, and are contractually prohibited from using it for their own purposes. They provide a variety of services, including payment processing, information technology, cybersecurity, fraud prevention, hosting, customer relationship management and support, communications delivery, marketing, advertising, and website and mobile application analytics.
4.7. Social Media.
Our Services include certain social media features, including the social media share button. If you choose to share a post using the social media share button, information about that Content will be shared with the relevant social media platform.
4.8. Business reorganization.
We may need to share your personal information with the relevant participants in transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, restructuring, reorganization, or sale or other disposition of some or all of the assets of, or equity interests in, TuKonnect or our affiliates (including, in connection with a bankruptcy or similar proceedings).
4.9. Professional advisors.
We may share personal information with our professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
You can choose the degree to which your personal information, such as the Location, is shared in your personal profile and alongside your posts by using your account settings. You can modify these settings at any time.
When you post content on TuKonnect, you also can choose who gets to see your post. Some of these choices may not be available for our Business Services, such as our Business Pages.
You can opt-out of third-party personalized advertising by adjusting your cookie settings or changing the privacy settings on your mobile device
We retain your information in our server logs, our databases, and our records for as long as necessary to provide the Services. We may need to retain some of your information for a longer period, such as in order to comply with our legal or regulatory obligations, resolve disputes, or defend against legal claims.
7.1. Account security.
TuKonnect uses technical and organizational measures intended to keep your data secure, including using HTTPS on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website and two-way authentication where appropriate. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.
7.2. Other services and websites.
Children are not allowed to use the Services if they are under 13 years old or not old enough for TuKonnect to process their personal information without parental or age-specific consent where they live. If you believe we might have collected personal information from a child in one of these categories, please contact us at firstname.lastname@example.org, and if we learn that we have, we will delete their personal information.
Contact us at TuKonnect, Email: email@example.com.
11.1.0. What are my rights?
The following rights are not absolute and are subject to exceptions, and we may be required or permitted by law to decline your request. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
. Access Categories of Information.
You may request the following information about how we have collected and used your personal information during the past 12 months:
You can see much of your personal information by logging into your TuKonnect account.
You may request a copy of the personal information we have collected about you during the past 12 months by submitting a request via email to firstname.lastname@example.org
You can remove most content you have posted to TuKonnect by logging into your TuKonnect account.
You may request that we delete the personal information we have collected from you by contacting us if you have an account: please select the “My Account” and you have that option of deleting your account. You may also submit a request via email to email@example.com
You are entitled to exercise your rights described above free from discrimination as prohibited by the CCPA.
11.1.3. Requests by authorized agents.
Your authorized agent may make a request for information, access, and deletion on your behalf upon our verification of the agent’s identity and our receipt of a copy of valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity and provide us with written confirmation that you have given the authorized agent permission to submit the request. Authorized agents are required by California law to implement and maintain reasonable security procedures and practices to protect their clients’ information.
11.1.4. Verifying requests for information, access, and deletion.
We will need to verify your identity to process your information, access, and deletion requests.
If you are a Member, you can verify your identity by submitting your request while logged into your TuKonnect account.
If you are a Visitor or a Member who is unable to log in to your account, we may verify your identity by requiring you to provide government identification, give a declaration as to your identity under penalty of perjury, reply to an email we have in our records, and/or provide additional information.
11.2.1. On what legal basis do you collect my information?
To the extent required by applicable law, we will collect your personal information with your consent where required and in accordance with our legitimate need to provide you our Services.
TuKonnect processes your information as is necessary to perform our contract with you, the
– We use your information in order to create your account and set you up as a Member on TuKonnect.
– We transfer your information outside of the Ur country of residence to our servers in London in order to provide the Services.
TuKonnect processes certain information based on your consent, which you may revoke at any time. For example:
– if you decide to use location services in the context of TuKonnect, we collect and process such location information based on your consent;
– We rely on your consent to tailor ads based on off- TuKonnect actions and information, including based your activity on other websites and partner data, such as inferred interests;
– We will send you marketing communications where you have consented to receive such communications in accordance with applicable law;
TuKonnect may process your information in order to comply with a legal obligation, a court order, or to exercise and defend legal claims. For example:
– we may preserve and disclose your information if it is necessary to respond, based on applicable law, to a valid legal request (e.g. a subpoena, search warrant, court order, or other binding requests from government or law enforcement); and
– We may retain and process your information where it is necessary for compliance with applicable tax laws.
TuKonnect might process your information in certain circumstances when it is necessary to protect your vital interests or those of others. For example:
– we may need to process your information in order to protect your life or safety or the lives or safety of others, or otherwise prevent physical injury or other harm to any person, including you, other Members, Visitors, our staff, or the public;
– we may preserve or share your information with law enforcement and related authorities where we have a good faith belief that it is required in the context of an imminent threat;
– We may share your personal information with disaster relief agencies, first responders, and other individuals to facilitate disaster or emergency response efforts.
11.2.2. What are my rights?
You benefit from a number of rights in relation to the information that we process. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below.
If you are unable to obtain the desired information by logging into your TuKonnect account, or if you are not currently a TuKonnect Member, email us at firstname.lastname@example.org to request a copy of your TuKonnect information. If requested and required to do so by applicable law, we will provide your information in an easily accessible format and assist in transferring some of this information to third parties as you request.
11.2.4. Rectify, restrict, delete.
You can access, rectify, and delete your TuKonnect information by logging into your TuKonnect account. If you cannot do this or you do not have a TuKonnect account, please contact us and we will rectify, restrict, or delete your information if requested and if required to do so by applicable law.
If we process your information based on our legitimate interests explained above, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing (including if we are permitted to continue processing under applicable law) or where it is needed for legal reasons. Where we use your data for direct marketing, you can always object by using the unsubscribe link in such communications, changing your email account setting account or, if you do not have an account, by contacting us.
11.2.6. Revoke consent.
Please contact us and provide us with as much detail as possible about your complaint. We take all privacy complaints seriously and will assess any complaint with the aim of resolving it in a timely and efficient manner. If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact us through email@example.com.
11.3. Where is my information stored?
Your personal information is stored on our server in London.
11.3.1. Standard contractual clauses.
1. What is a cookie?
A cookie is a small file containing a unique identifier that is placed in the web browser of your computer or mobile device when you visit a site. Cookies and similar technologies (which include pixels, tags, web beacons, software development kits (“SDKs”), and local browser storage technologies) (together “cookies”) enable operators of sites/apps to recognize your device and collect information from it when you interact with them. They use this information to understand how the site/app is being used, remember user preferences, and improve users’ browsing experience. Cookies are also used to make the advertising you see online more relevant to your interests.
Most major phones and tablets include a mobile advertising identifier (e.g., an IDFA on iOS and an ADID on Android) that is a unique device identifier that enables third parties to connect you to your activities on that app to your activities on other unrelated apps and websites. This is generally used for personalizing advertising and measurement of advertising campaigns. Even without a mobile advertising identifier, you’d still see advertising but those ads may be less relevant to you.
Cookies set by the site you visit are called “first party cookies” (i.e., cookies placed by TuKonnect). Cookies set by other parties are called “third-party cookies.” Third-party cookies enable third party features or functionality within the site, such as site analytics, advertising, and social media features. The parties that set these third-party cookies can recognize your computer or device both when it visits the site/app in question and also when it visits certain other sites/apps. We do not control how these third parties use your information, which is subject to their own privacy policies. See the table below for details of the use of third-party cookies and similar technologies on TuKonnect.
3. What cookies does TuKonnect use, and why?
The cookies used on our Services are categorized as follows:
Strictly necessary cookies are necessary for our Services to function. You can set your browser to block or alert you about these cookies, but some parts of our Services will not work and we will not be able to guarantee how the security on our Services will perform during your visit.
Functional cookies enable us to provide you with enhanced functionality and personalization. If you do not add these cookies then some of our Services may not function properly.
Targeting cookies are used to build a profile of your interests and show you relevant information and advertisements. If you do not allow these cookies, you will experience less targeted advertising.
Performance cookies collect information about how you use our Services (e.g., which pages you visit and if you experience any errors). These cookies are used to help us improve how our Service works, understand what interests our users, and measure how effective our content is. If you do not allow these cookies, we will not know when you have visited our site.
TuKonnect uses both session cookies and persistent cookies:
We use both first and third-party cookies to operate, understand and improve TuKonnect, specifically:
A number of third-party cookies are set on TuKonnect, some of which depend on how you use our Services. In general, the following types of third-party cookies may be set when you use TuKonnect :
. Can I opt-out of the use of my information for third-party personalized advertising?
Yes, here is how:
Using these opt-out services will not prevent you from seeing all ads but may make the ads you do see less relevant to you. You will also need to set these opt-out preferences on each browser or device that you use.